The best discounts this week
Every week you can find the best discounts here.
Prima Dental Flat Fissure Bur (Plain Cut)
Prima Dental Trimming & Finishing Inter-Proximal Bur (9103)- 30 Blade
Prima Dental Trimming & Finishing Round Bur (9008)- 30 Blade
Prima Dental Round Surgical Carbide Bur FG 25 Mm (Pack of 10)
Prima Dental Lindemann Cross Cut Bur HP-162
Prima Dental Domed Fissure Bur (Plain Cut)
Return Policy
1. Return/Replacement Eligibility
Dentist Kart offers a 10-day Return or Replacement window from the date of delivery. Returns are accepted after inspection by our Quality Check Team, based on these conditions:
Product is unused.
Seal is intact and unbroken.
All parts, accessories, warranty cards, and manuals are included.
Original packaging is undamaged.
Matches the product ordered.
2. Technical Assistance
Before returning an item, our team may offer troubleshooting support—via calls or online tools. If needed, you can request a local technician; we’ll reimburse reasonable fees. Opting out will lead to direct pickup for return.
3. Delivery Condition Issues
If you receive the package with visible damage or broken seals, kindly refuse delivery and inform our support team immediately.
4. Reporting Defects or Wrong Items
If you receive the package with visible damage or broken seals, kindly refuse delivery and inform our support team immediately.
5. How to Initiate a Return
Submit a return request online via our website/app within 10 days of delivery. Provide clear photos or a short video showing the defect. Incomplete submissions may lead to declined requests.
submit the video on the mail on info@dentistkart.in with proper details of the defected product
6. Replacement or Refund
We’ll replace items for valid return requests submitted within 10 working days. If out of stock, a refund will be issued instead.
7. Return Fees
A nominal Rs. 95 fee applies in these cases:
- Partial return when remaining order value (after returns) is under Rs. 2,500.
- Full order return if original order is under Rs. 2,500.
You’re responsible for logistics costs if an unapproved or extra item is sent back.
8. Non‑Returnable Items
The following are excluded from return or replacement unless defective upon receipt:
- Products used directly on patients: tooth cream, orthodontic trainers, myofunctional appliances.
- Pharmacy items: hand sanitizers, patient models/manuals.
- Heavy equipment: chairs, compressors, UV chambers, X-ray/RVG sensors, autoclaves, scalers, motors, etc.
- Low‑value items: products under Rs. 250 and single-quantity orders.
- Items marked “short expiry” at purchase.
However, defective non-returnable products can be claimed within 24 hours of delivery.
9. Warranty Claims
- Physical damage is excluded from warranty coverage.
- Manufacturer or importer warranties apply—Dentist Kart facilitates but does not provide replacement.
- Claims must be directed to the original manufacturer/importer, though we can help register the claim.
- Review the warranty details on each product page before filing requests.
10. Refund Process
Once we receive and verify the return, refunds are processed as follows:
- Prepaid orders (cards/net banking/UPI): Refund within 24–48 business hours; 2–3 additional days for bank clearance.
- Cash-on-delivery orders: Bank transfer in 24–48 business hours, plus 2–3 banking days.
Dentist Kart coupon refunds are issued instantly, while bank refunds can take 7–10 days.
11. Contact & Support
For return or warranty assistance, reach out via:
- Email: info@dentistkart.in
- Phone: +91 999 024 6691
- Operating hours: Mon–fri , 10 AM–6 PM
12. Additional Notes
- Partial returns are allowed—remaining and returned items must meet return criteria.
- Seal and serial number tampering void returns.
- Free products are not eligible for return.
- We reserve the right to update this policy at any time—changes apply immediately upon posting.
Stay assured: Dentist Kart is committed to fairness, transparency, and supporting dental professionals with dependable service and clear, customer-friendly policies.